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Refund & Replacement Policy

Last updated: 20 July 2026

If you receive a damaged, defective, or incorrectly supplied product, please contact us within 7 days of delivery. After verification, we will provide a replacement or refund as applicable.

As Scan2Connect products include unique QR-based digital services and account-linked functionality, refunds may not be available once the product has been activated, registered, or used.

If you experience any technical issues with activation or functionality, our support team will work promptly to resolve the issue or provide a suitable replacement where required.

Approved refunds will be processed to the original payment method within 5–7 business days.

For any assistance, please contact us at support@scan2connect.in.

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